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Policy version: 22/11/2023 — for previous versions of this policy see here

Simmplicity (the app) is provided by Simmtronic Limited (Co. reg. no. 02750770) whose registered office is Unit 3 Waterside Industrial, Estate, Charlton Mead Lane, Hoddesdon, Hertfordshire, EN11 0QR (we, our or us).

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your information). This policy is available here: https://www.simmtronic.com/simmplicty-app-terms-and-conditions

It also explains your rights in relation to your information and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use and sharing of your information is regulated by law, including under the UK General Data Protection Regulation (UK GDPR).

We are the controller of your information obtained via the app, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.

If you are aged under 18 you must not use the app as it is not designed for you. If you are aged over 18 you may use the app. This version of our privacy policy is written for adults.

The app is distributed only on UK app stores and is solely intended for use by people in the UK that have acquired a Simmtronic Lighting System under a separate contract.

 

1 WHAT THIS POLICY APPLIES TO

This privacy policy relates to your use of the app only.

The app links to the Simmtronic website. These other apps, websites or services may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other apps, websites or services, please consult their privacy policies as appropriate.

 

2 INFORMATION WE COLLECT ABOUT YOU

We do not collect data about you.

 

3 USE OF THE CAMERA ON YOUR DEVICE

The app uses the camera to scan QR codes that are issued by the Simmtronic Lighting Control System. These QR codes contain data that is used to facilitate access control within the system. After a QR code is scanned the app deletes the image and only retains the QR code data.

Data gathered by the camera for such purposes remains under your control on the device and we do not have access to it. No personal data is collected or stored by the app. If an image other than a QR code is taken by the app then it will be dismissed without being stored.

No information that identifies the phone or the user is gathered or transmitted by the app. The app does not disclose any information to third parties.

You may disable the app’s access to the camera on your device at any time by updating your device settings although that will mean that the QR code scanning feature of the app is no longer available.

 

4 LOCATION SERVICES/DATA

The app may request your consent to use Location Services and/or Bluetooth. This is solely to allow use of your device’s Bluetooth functionality. You may withdraw your consent at any time by disabling such functionality in your device settings but that will mean certain features of the app will be unavailable

The app will determine your device’s proximity to various components of a Simmtronic Lighting Control System but does not use GPS, Wi-Fi or any other technology to determine your device’s absolute location. We will not process your location data other than to ensure that the app works as designed.

 

5 CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy from time to time. When we make significant changes we will take steps to inform you via the app.

 

6        HOW TO CONTACT US

You can contact us and/or our Data Protection Officer by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.

 

Our contact details:

Address: Unit 3 Waterside Industrial, Estate, Charlton Mead Lane, Hoddesdon, Hertfordshire, EN11 0QR

Email: simmplicity-app-support@simmtronic.com

Tel: 01992 450126

 

Our Data Protection Officer’s contact details:

Address: Unit 3 Waterside Industrial, Estate, Charlton Mead Lane, Hoddesdon, Hertfordshire, EN11 0QR

Email: Mario.costanzo@simmtronic.com

Tel: 01992 450126

 

Our support pages:

https://www.simmtronic.com/simmplicity-app-help

https://www.simmtronic.com/simmplicity-app-terms-and-conditions

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