Our experienced Specification Team provides a comprehensive design and technical support service to consultants interested in SMART Lighting Control Systems for their building.
27 years of supplying large commercial projects, coupled with detailed knowledge of current and emerging technologies, enables our trained team of Applications Engineers to offer the most efficient and cost effective price solution for your client.
Simmtronic has an Aftersales Department specifically structured to support the on-going servicing and maintenance of installed systems, thus providing complete life cycle support for the lighting control system.
Our committed Aftersales team takes responsibility for the prompt updating of lighting control schemes in response to advised changes within client buildings.
This Simmtronic service gives facilities managers the means to ensure the lighting controls remain as effective as the day they were commissioned.
The team works with contractors and customers and provides onsite surveys, technical expertise, engineering, production, fault finding, commissioning services and validation surveys for spares/replacements and site visits.
For operational issues Simmtronic have an engineer telephone help line during normal work hours (8:00 am to 4:30 pm Monday to Friday). Before contacting Simmtronic check that the issue is not caused by:
● Failed lamp, ballast or mains supply issue
● The lighting control system being incorrectly operated
Simmtronic offer training of their Lighting Controls Systems across three areas. All training is site specific.
EQUIPMENT INSTALLATION TRAINING
Simmtronic supply and commission lighting control equipment. Installation of the equipment is typically carried out by Electrical Contractors, however Simmtronic offer support and guidance on installation at all stages in the process. Training for installing contractors can be provided in the form of short tool-box talks on site or a more detailed instruction at our offices.
SPECS3 BASIC USER TRAINING COURSE
Suitable for those who need to regularly interface with the Simmtronic SPECS3 lighting control system to control and obtain status information from the system. The course is tailored to the specific system of the participants and held on-site.
FULL SPECS3 LIGHTING CONTROL SYSTEM TRAINING COURSE
The full SPECS3 lighting control system training course covers all elements of the User Training Course and programming of the SPECS3 system. This will enable the trained person to use the capability of the powerful SPECS2 system features, including programming the system. This entails two days held at Simmtronic (Hoddesdon) office, and one further follow-up day held at client’s location if so required.
Appropriate training provision can be included in new project quotations, the Simmtronic sales team can advise.
For general training enquiries please call 01992 456866.
With the increasing complexity of buildings, building services and management systems, together with ever more commercial and legal responsibility, maintenance contracts are of growing importance.
Simmtronic offer a maintenance contracts facility for installed SPECS3 Lighting Control Systems.
Maintenance contracts are a cost effective way of ensuring the continual high performance from the lighting control system and are recommended as many issues can be resolved or proactively managed at the time of the maintenance contracts scheduled service visits.
There is no minimum or maximum time allocated to a service visit. Each project is different and the level of equipment on site and its complexity will dictate the time spent on any scheduled maintenance visit.
Simmtronic offers you an opportunity to benefit from an excellent Standard maintenance agreement, which includes bi-annual visits and a 48-hour call out response or the Comprehensive contract with additional features such as extended warranties and free software upgrades. The cost of the contract is related to the size of the installation and a full service report is issued after each visit.
Fill out a request form providing your name, email address, contact number, Simmtronic J. No, full site address, main contact, client, building level/area and landlord or tenant demise.